Privacy Policy
sivalentrox Budget Deviation Analysis Services
Last Updated: February 15, 2025
Information Collection and Use
At sivalentrox, we collect information that helps us provide better budget analysis services to Australian businesses. This includes personal details you share when creating accounts, financial data for analysis purposes, and technical information about how you use our platform.
We collect only what's necessary to deliver accurate budget deviation analysis and improve your experience with our services.
- Personal Information: Name, email address, phone number, and business details
- Financial Data: Budget information, expense records, and financial projections you upload
- Usage Data: How you interact with our platform, features used, and session duration
- Technical Data: IP address, browser type, device information, and cookies
- Communication Records: Support conversations, feedback, and consultation notes
Data Processing and Legal Basis
Under Australian Privacy Principles (APPs) and applicable privacy legislation, we process your information based on legitimate business interests and your consent. Our processing activities align with providing budget analysis services and maintaining our business relationship.
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Account Information | Service provision and account management | Contract performance |
| Financial Analysis Data | Budget deviation calculations and reporting | Legitimate business interest |
| Usage Analytics | Platform improvement and user experience | Legitimate interest |
| Marketing Communications | Service updates and relevant offers | Consent |
Data Storage and Security
Your information is stored securely using industry-standard encryption and security measures. We maintain data centres in Australia and implement strict access controls to protect your sensitive financial information.
- End-to-end encryption for all financial data transmission
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff accessing client data
- Automated backups with secure, encrypted storage
- 24/7 monitoring systems for suspicious activity detection
- Compliance with Australian Government Information Security Manual (ISM)
We retain your data for as long as necessary to provide services and meet legal obligations. Financial analysis data is typically retained for seven years in accordance with Australian business record-keeping requirements.
Your Rights and Data Control
Under Australian privacy law, you have several rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.
You can request access, correction, or deletion of your personal information at any time through your account dashboard or by contacting our privacy team.
- Access Right: Request a copy of personal information we hold about you
- Correction Right: Update or correct inaccurate information in your account
- Deletion Right: Request removal of your data, subject to legal retention requirements
- Portability Right: Export your data in commonly used formats
- Objection Right: Opt out of certain data processing activities
- Restriction Right: Limit how we use specific information
To exercise these rights, log into your account and visit the Privacy Settings section, or send a written request to our privacy officer. We'll respond within 30 days and provide clear information about any actions taken.
Third-Party Integrations and Sharing
We work with trusted third-party service providers to deliver our budget analysis platform. These partnerships are governed by strict data protection agreements that ensure your information remains secure.
- Cloud Infrastructure: AWS Australia for secure data hosting and processing
- Analytics Services: Privacy-compliant tools for platform performance monitoring
- Payment Processing: PCI DSS compliant payment providers for subscription management
- Email Communications: Secure email services for account notifications and updates
- Customer Support: Helpdesk software for managing support requests and documentation
We never sell your personal information to third parties. Data sharing occurs only when necessary for service delivery, legal compliance, or with your explicit consent. All third-party providers must meet our stringent privacy and security standards.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and provide personalized budget analysis features. You can control cookie preferences through your browser settings or our cookie management tool.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Platform functionality and security | Session |
| Performance Cookies | Usage analytics and platform optimization | 12 months |
| Preference Cookies | User settings and personalization | 24 months |
| Marketing Cookies | Relevant content and feature recommendations | 6 months |
International Data Transfers
While we primarily store and process data within Australia, some limited data transfers may occur to support our global technology infrastructure. All international transfers are protected by appropriate safeguards.
Any data transferred outside Australia is protected by adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under Australian privacy law.
We maintain transparency about where your data is processed and ensure that international partners meet equivalent privacy protection standards. You can request specific information about data transfer locations and safeguards by contacting our privacy team.
Data Breach Response and Notification
In the unlikely event of a data breach affecting your personal information, we have comprehensive response procedures to minimize impact and meet all notification requirements under Australian privacy legislation.
- Immediate containment and assessment of the security incident
- Notification to the Office of the Australian Information Commissioner (OAIC) within 72 hours if required
- Direct notification to affected users when there's likely risk of serious harm
- Detailed incident investigation and remediation planning
- Implementation of additional security measures to prevent future occurrences
- Regular review and testing of breach response procedures
Our incident response team includes cybersecurity specialists, legal advisors, and communications experts who work together to protect your interests and maintain transparency throughout any security event.
Children's Privacy Protection
Our budget analysis services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without appropriate parental consent.
If we become aware that personal information from someone under 18 has been collected without proper consent, we will take immediate steps to delete that information and terminate any associated accounts. Parents or guardians who believe their child's information has been inappropriately collected should contact us immediately.
Policy Updates and Changes
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. Significant changes will be communicated through multiple channels to ensure you're informed.
We'll notify you of material privacy policy changes via email, account notifications, and prominent website notices at least 30 days before implementation.
Previous versions of our privacy policy are archived and available upon request. This helps maintain transparency about how our privacy practices have evolved over time and ensures you can track changes that might affect your data.
Privacy Questions and Contact Information
Our privacy team is available to address questions, concerns, or requests related to your personal information and privacy rights. We're committed to providing clear, helpful responses within reasonable timeframes.